**Cuento Crimen Podcast Policy**

 

Last Updated: [9/1/23]

 

Effective Date: [9/1/23]

 

This Privacy Policy ("Policy") explains how Cuento Crimen Podcast ("we," "our," or "us") collects, uses, and protects the personal information of visitors and customers ("you" or "your") to our online merchandise store, where we sell clothing, stickers, and notebooks related to our true crime podcast. This Policy also covers your rights and choices concerning your personal information. By using our website and purchasing our merchandise, you consent to the practices described in this Policy.

 

**1. Information We Collect**

 

We may collect the following types of personal information from you:

 

**1.1. Information You Provide**

- Contact Information: We collect your name, email address, shipping address, and phone number when you place an order.

- Payment Information: We collect payment card details, billing address, and other payment information when you make a purchase.

 

**1.2. Information Automatically Collected**

- Usage Data: We collect data about your interactions with our website, including your IP address, browser type, device information, and the pages you visit.

- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your online activities. You can manage your cookie preferences through your browser settings.

 

**2. How We Use Your Information**

 

We use your personal information for the following purposes:

 

- Fulfilling Orders: To process and fulfill your merchandise orders, including shipping and delivery.

- Communication: To communicate with you regarding your orders, provide customer support, and respond to inquiries.

- Marketing: To send you promotional emails, newsletters, and offers about our podcast and merchandise, but only with your consent.

- Analytics: To analyze website usage and improve our website, products, and services.

- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

 

**3. Information Sharing**

 

We may share your personal information with third parties in the following circumstances:

 

- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders.

- Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or in response to a legal request.

 

**4. Your Choices and Rights**

 

- Opt-Out: You can opt-out of receiving promotional emails from us by using the "unsubscribe" link provided in those emails.

- Access and Rectification: You have the right to access and correct your personal information stored by us.

- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

- Deletion: You can request the deletion of your personal information, subject to legal limitations.

 

**5. Data Security**

 

We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

 

**6. Children's Privacy**

 

Our website and merchandise are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age.

 

**7. Changes to this Policy**

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised Policy will be posted on our website with an updated effective date.

 

**8. Contact Us**

 

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at cuentocrimenpodcast@gmail.com.

 

By using our website and purchasing our merchandise, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.